Microsoft Certified IT Professional (MCITP): Enterprise Support Technician

Select Industry/Course: Select Course CompTIA Security+ Microsoft Certified Desktop Support Technician (MCDST) Microsoft Certified Systems Administrator (MCSA) Microsoft Certified Systems Engineer (MCSE) Microsoft Certified Technology Specialist: Windows Vista, Configuration Microsoft Certified Technology Specialist: Microsoft Exchange Server 2007, Configuration Sun Certified Java Associate (SCJA) Sun Certified Java Professional (SCJP) Cisco Certified Entry Networking Technician: Interconnecting Cisco Networking Devices Part 1 (ICND1) Cisco Certified Network Associate: Interconnecting Cisco Networking Devices Part 2 (ICND2) CompTIA A+ CompTIA Network+ Microsoft Certified IT Professional: Database Developer Microsoft Exchange Server 2007, Configuration Microsoft Certified IT Professional (MCITP): Database Developer Microsoft Certified IT Professional (MCITP): Enterprise Administrator Microsoft Certified IT Professional (MCITP): Server Administrator Microsoft Certified IT Professional (MCITP): Enterprise Support Technician Microsoft Certified IT Professional (MCITP): Database Administrator Microsoft Cetified Technology Specialist (MCTS): Microsoft SQL Server 2008, Database Development Microsoft Certified Technology Specialist (MCTS): Microsoft SQL Server 2008, Implementation & Maintenance Microsoft Certified Technology Specialist (MCTS): .NET Framework 3.5 ASP .NET Applications Microsoft Certified Technology Software (MCTS): .NET Framwork 3.5 ADO.NET Applications

Course Schedule & Online Registration

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Course Overview

Microsoft Certified IT Professional: Enterprise Support Technician certification demonstrates that trainees will have the skills and knowledge to deploy the Windows Vista operating system, managing security and troubleshooting network issues.

The course enables trainees to:

Install and configure desktop operating systems and applications

Troubleshoot the desktop operating system, desktop applications and desktop networking and connectivity

Install and configure hardware devices and drivers

Troubleshoot hardware devices and drivers

Course Duration

70 hours / 10 days

Assessment

Certification	Courses
70-620 TS: Configuring Microsoft Windows Vista Client	Course 5115 Installing and Configuring the Windows Vista Operating System (3 days) Course 5116 Configuring Windows Vista Mobile Computing and Application (2 days)
AND
70-622 PRO: Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians	Course 5118 Maintaining and Troubleshooting Windows Vista Computers (3 days) Course 5119 Supporting the Windows Vista Operating System and Applications (2 days)

Course Outline

Installing and Configuring the Windows Vista Operating System
Course Code: 5115
Course Duration: 21 hours / 3 days

• Installing Windows Vista
• Upgrading and Migrating to Windows Vista Ultimate Edition
• Configuring Post-Installation System Settings
• Sharing Files by Using Windows Vista
• Configuring Advanced Networking
• Configuring User Account Security
• Configuring Network Security
• Configuring Internet Explorer 7.0

Configuring Windows Vista Mobile Computing and Applications
Course Code: 5116
Course Duration: 14 hours / 2 days

• Maintaining and Optimizing Windows Vista Systems
• Configuring Windows Vista Media Applications
• Configuring Windows Vista Productivity Applications
• Configuring Mobile Computers
• Configuring Tablet PC Settings
• Networking Mobile Computers　

Maintaining and Troubleshooting Windows Vista Computers
Course Code: 5118
Course Duration: 21 hours / 3 days 

• Troubleshooting Methodology
• Troubleshooting Operating Systems
• Troubleshooting Hardware
• Troubleshooting Networks
• Troubleshooting Security Issues
• Troubleshooting Applications
• Maintaining and Optimizing Windows Vista　

Supporting Windows Vista Operating system and Applications
Course Code: 5119
Course Duration: 14 hours / 2 days

• Windows Vista Desktop Deployment Infrastructure
• Preparing to Apply Desktop Images
• Supporting Computers with Desktop Images
• Installing Applications
• Restoring and Validating User State
• Troubleshooting Desktop and Application Installations
• Maintaining and Optimizing Windows Vista

Pre-requisites

Trainees are encouraged to obtain CompTIA A+, Network+ or ITE IT Certifications prior the training.

Course Location

NTUC Trade Union House
73 Bras Basah Road
Singapore 189556

Methodology

Instructor - Led

Certification

Microsoft Certified IT Professional - Enterprise Support Technician

Price

Special Pricing Available. Please call for more information.

Funding Info

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Enquiry

Type of enquiry Corporate Individual

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Preferred Contact Email Telephone Call Morning Noon Evening

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