NTUC LearningHub Examination Unit_Frequently Asked Questions
Questions
The Examinations
Registration
- Where and how can I book for the examination?
- What should I do to reschedule my examination?
- How can I change my personal particulars such as name, address and email?
- How can I check if the examination I booked is confirmed?
Examination Day
- How early should I arrive at the testing centre on the day of my examination?
- What do I need to bring along?
- What are the consequences if I have been found with prohibited items in the testing room?
- When will I know the result?
Answers
The Examinations
What are the exams available?
- Prometric Exams - Microsoft, Novell, CompTIA, IBM, etc
- Pearson VUE Exams - Cisco, Novell, CompTIA, etc
- Certiport Exams - Microsoft Office Specialist, Microsoft Certified Application Specialist, IC3
- ACCA - ACCA Qualification Exams (F1, F2, F3, MMA & MFA) and CAT
Registration
Where and how can I book for the examination?
Candidates may proceed to NTUC LearningHub examination unit to book an exam in advance or for the same day exam, subject to availability. Only Nets and cash payments are available. For same day exam booking, please call to check for availability of seats.What should I do to reschedule my examination?
You will have to give the respective testing provider a call to reschedule. This must be done at least 48 hours (3 working days for ACCA candidates) before the commencement of the examination. For ACCA / CAT, you may call us for the rescheduling of examination.How can I change my personal particulars such as name, address and email?
You may call the testing provider directly to make these changes. Due to security reason, NTUC LearningHub examination unit is not allow to make the changes.How can I check if the examination I booked is confirmed?
Candidate may refer to the confirmation email sent by the respective testing provider.Examination Day
How early should I arrive at the testing centre on the day of my examination?
You should arrive at the testing centre 15 minutes to half an hour before your scheduled appointment time, to allow us to process your registration.What do I need to bring along?
As required by the testing provider, before being allowed to enter the testing room, you have to produce at least 2 forms of identification:- one with photograph and name (eg. NRIC, Driving License)
- one with signature and name (eg. Credit Card, Passport)
- for ACCA / CAT exams, ACCA membership card is required and the above listed items
To secure your items, lockers are available for your usage. Otherwise, please DO NOT bring valuable items except for the required identifications as stated above.
When will I know the result?
For most examinations, the result will be shown on the screen immediately after you have finish your exam, and a printout of the result is to be issued by the test administrator.Our Partners
