Employability Skills – Communication and Relationship Management (Operations)

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Learning and Personal Development (Operations) Employability Skills – Problem Solving and Decision Making (Operations) Employability Skills – Problem Solving and Decision Making (Supervisory) Employability Skills – Initiative & Enterprise (Operations) Employability Skills – Initiative & Enterprise (Supervisory) Employability Skills - Workplace Safety and Health (Operations) Basic ICT Skills (Basic Computer Course) Workplace ICT Applications (Operations) Workplace ICT Applications (Supervisory) Employability Skills – Initiative & Enterprise (Managerial) Employability Skills - Workplace Safety and Health (Supervisory) Employability Skills –
Learning and Personal Development (Supervisory) Employability Skills – Problem Solving & Decision Making (Managerial) Employability Skills - Workplace Safety and Health (Managerial)

Course Schedule & Online Registration

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Target Audience

This course is suitable for anyone who wishes to learn on how to improve their interaction and communication skills.

Course Overview

This course focuses on self-knowledge and self development to facilitate career development and maintenance of a healthy lifestyle.

Course Duration

16 hours – 2 days

Course Outline

• Verbal & non-verbal communication
• Follow, clarify, give or provide feedback
• Respond appropriately to criticism
• Delivering good customer service
• Identify ways to delight customers
• Solving customer issues resourcefully
• Leadership skills
• Teamwork
• Identify ways to learn from and coach your peers
• Acquire effective management skills

Course Location

Employment and Employability Institute
141 Redhill Road
Block C, #01-01
Singapore 158828

Methodology

• Adult-learning based curriculum
• Role play, discussion, presentations and adequate practice time
• Combination of skills and language, focus on Listening, Reading and Writing

Certification

Statement of Attainment (SOA) from Workplace Development Agency (WDA)

Price

$246 (For Foreigner)

• Price (Includes GST)
• Nett Price after funding - for Singaporeans/PR $20 (excludes GST)

Funding Info

This course is funded through SPUR.

Enquiry

Type of enquiry Corporate Individual

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Preferred Contact Email Telephone Call Morning Noon Evening

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