Do you want to communicate clearly both verbally and non-verbally? Do you have the skills in active listening and in showing empathy? How do you communicate with those who have difficulty communicating? What are the strategies for communicating in a difficult circumstance? With effective communication, you can have better relationships and be more effective at work.
This course is designed to help you interact and communicate effectively with customers and fellow workers. You will be taught the importance of providing quality service and evaluate the level of service delivered to bring about further improvements.
Interact effectively with others at work
Communicate opinion on current issue
Negotiation and Conflict Resolution Skill
Course Fee: $263.22 (with GST)
With Post Spur Funding (For SG/PR only)
Course Fee: $26.75 (with GST)
With WTS Funding (For Singaporeans age 35 & above and earn lesser than $1,900 per month)
Course Fee: $13.16 (with GST)
For company sponsored trainee who is Singapore Citizen or Permanent Resident, up to 90% funding is available from:
· Skills Connect: www.skillsconnect.gov.sg
Union Training Assistance Programme (UTAP):
· NTUC members enjoy UTAP* benefit of up to $250 each year when you sign up for courses with NTUC LearningHub.
*UTAP supports 50% of the course fees paid cap at $250 per year. You must be a union member throughout the course duration and at the time of claim. You must achieve a minimum of 75% attendance for each application and have sat for all prescribed examinations. Other terms and conditions apply.