On completion of this module, trainee will gain knowledge skills on
Potential participants of this Monitor and Review Security Operations (SE-SO-310E-0) could be:
Participants who signed up for this Monitor and Review Security Operations (SE-SO-310E-0) are assumed to have the following skills and knowledge:
At the end of this course, learners shall be competent to perform the following Performance Criteria:
Competency Element 1: Prepare for Security Operations
PC 1.1: Obtain and review assignment instructions to identify relevant client and organisational requirements. Assignment instructions may include the followings:
Relevant information may include the followings:
PC 1.2: Identify operating environment and any relevant equipment or resource requirements. Operating environment may relate to the following issues:
PC 1.3: Check security equipment and requirements for operational effectiveness in accordance with manufacturers’ specifications and organisational requirements. Security technology and equipment may include the following equipment:
PC 1.4: Conduct daily briefing, roll call and deployment duties for security officers under direct supervision.
PC 1.5: Conduct daily checks on attire and punctuality of security officers in accordance with organisational procedures and standards.
PC 1.6: Communicate with security officers on events, news updates, and instructions passed down from head office or management such as the following:
PC 1.7: Review manpower deployment plan and deploy manpower in accordance with requirements stipulated in the manpower deployment plan.
Competency Element 2: Monitor Security Operations
PC 2.1: Monitor security officers’ work performance and operational readiness to ensure adherence to client and organisational requirements, which may include the followings:
PC 2.2: Monitor operational plan against security operations and adjust as required to maintain and/or improve efficiency and effectiveness of security operations.
PC 2.3: Promptly identify factors affecting the achievement of assignment, and recommended variation to operational plans are negotiated with and approved by appropriate person(s).
Factors may include the followings:
PC 2.4: Supervise and monitor security officers’ discipline, welfare and work performance that includes the followings:
PC 2.5: Identify requests made by appropriate person and promptly provide assistance which may involve the followings:
PC 2.6: Record all relevant operational information in a timely and accurate manner in accordance with organisational procedures.
Competency Element 3: Review Security Operations
PC 3.1: Review and evaluate security operations regularly which may include the followings:
PC 3.2: Conduct regular briefings and debriefings of all security officers to ensure effective exchange of information, including the followings:
PC 3.3: Provide incident observations, if any and relevant information constructively and identify opportunities for improvement. Opportunities for improvement may include the followings:
PC 3.4: Review security operations and forward written findings and recommendations to appropriate person.
PC 3.5: Complete and process all relevant workplace documentation in accordance with legislative and organisational procedures. Documentation may include the followings:
Price are subject to changes.
Note: SkillsFuture Funding, >=21 yrs old : Applicable to Singapore Citizen/PR
SkillsFuture Funding, >=40 yrs old : Applicable to Singapore Citizen ONLY
Course reference code in SkillsConnect: CRS-Q-0027575-SE
For company sponsored trainee who is Singapore Citizen or Permanent Resident, up to 90% funding is available from:
· Skills Connect: www.skillsconnect.gov.sg
Union Training Assistance Programme (UTAP):
· NTUC members enjoy UTAP* benefit of up to $250 each year when you sign up for courses with NTUC LearningHub.
*UTAP supports 50% of the course fees paid cap at $250 per year. You must be a union member throughout the course duration and at the time of claim. You must achieve a minimum of 75% attendance for each application and have sat for all prescribed examinations. Other terms and conditions apply.